Return Policy

Thank you for shopping with The Drug Store. We want to ensure you are satisfied with your purchase. Please review our streamlined policy below:

Timeframe: Returns must be initiated within 30 days of the order date.
Condition: Items must be unopened and in their original packaging.
Damaged Items: Must be reported within 48 hours of delivery. Photos may be required.
Exchanges: To expedite an exchange, place a new order for the desired item and contact us with the new invoice number. We will refund the original item once it is received and inspected.

Inspection: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Processing: Approved refunds are applied to your original payment method. Please allow several business days for your bank to process the transaction. In order to return a product you must first contact us at: orders@shopthedrugstore.com
Restocking Fee: A 25% fee applies to returned items that show signs of physical damage or misuse.

Costs: Customers are responsible for return shipping costs. Shipping fees are non-refundable.
Address: > CA, United States
Tracking: We recommend using a trackable service for items over $75, as we cannot guarantee receipt of your return.

For any questions regarding our privacy practices or to exercise your rights, please contact us at: orders@shopthedrugstore.com

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